Delivery & Returns

📦 Delivery

Delivery times : between 6 and 13 working days depending on your destination and the carriers.

Order Tracking : Each order is shipped with a tracking number so you can track your package in real time.

Shipping costs : calculated at checkout based on your address.

👉 We do our best to ship quickly. However, some delivery times may vary due to customs formalities or circumstances beyond our control.

🔄 Returns & Exchanges

You have 14 days after receipt to change your mind.

The product must be new, complete and in its original packaging .

Return costs are the responsibility of the buyer, except in the case of a defective product or an error on our part.

💰 Refunds

Upon receipt and verification of your return, we will process the refund within 7 to 10 working days via your initial payment method.

In the event of a defective product or an error in the order, a full refund is made at no additional cost.

📩 Contact

For any return requests or questions regarding delivery, contact us at: contact.seyra@gmail.com